Friday, 17 January 2020

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 Refund and Returns Policy


 
  The Tidewater EMS Council accepts cash, checks, money orders, and credit card payments for course registrations, test site registrations, workshops, and other events and materials.
  
Full Refunds:
  • The Council will provide a full refund for cancellations made prior to deadlines specified for each event.
  • All refunds will be made within 30 days.
  • The deadline for cancellation for test registrations is 24 hours prior to the test.
  • The deadline for cancellation for most courses and workshops is 5 business days prior to the event if not otherwise specified during event registration or in confirmation materials. 
 
Partial Refunds:
  • Partial Refunds may be made for cancellations between the deadline date and the event if specified during event registration or in confirmation materials.
 
No Shows:
  • No Refunds will be given for no-shows or cancellations received during or after an event.
  • The Council may allow switching to another course or event date without financial penalty as described during event registration or in confirmation materials. 
 
A full refund will be provided if the Council cancels a course, workshop or other event. In the event a registration fee includes a text or other materials, a refund will be provided as specified above if the text or other material is returned in like-new condition within 30 days of cancellation, or less the cost of the text or other material if not returned in like-new condition. The registrant is responsible for return shipping.
 
Returns: Any item purchased from the Council may be returned in like-new condition for full refund or exchange within 30 days of purchase. The purchaser if responsible for return shipping.

Upcoming Events

Office Closed - Lee-Jackson Day
Fri Jan 17 @12:00AM
Office Closed - MLK Day
Mon Jan 20 @12:00AM
Spring RSAF Grant Cycle Opens
Sat Feb 01 @12:00AM
EMS Medical Operations Committee - TEMS
Wed Feb 12 @12:00PM - 02:00PM
TEMS Quarterly Drug/IV Box Inventory
Wed Mar 18 @ 4:30PM - 04:31PM
EMS Medical Operations Committee - TEMS
Wed Apr 08 @12:00PM - 02:00PM
EMS Medical Operations Committee - TEMS
Wed Jun 10 @12:00PM - 02:00PM
TEMS Quarterly Drug/IV Box Inventory
Wed Jun 17 @ 4:30PM - 04:31PM

Upcoming Classes

Consolidated Testing at Norfolk Fire-Rescue Training Center
Wed Jan 22 @ 6:00PM - 10:00PM
Slap the Cap! The Comprehensive Capnography Course
Wed Feb 05 @ 6:00PM - 10:00PM
Tactical Emergency Casualty Care (TECC)
Sat Feb 08 @ 8:00AM - 05:00PM
Tactical Emergency Casualty Care (TECC)
Sun Feb 09 @ 8:00AM - 05:00PM
NIMS ICS-300 TRAINING: WHO MUST TAKE IT, WHAT IT COVERS
Tue Feb 25 @ 8:30AM - 05:30PM
NIMS ICS-300 TRAINING: WHO MUST TAKE IT, WHAT IT COVERS
Wed Feb 26 @ 8:30AM - 05:30PM
NIMS ICS-300 TRAINING: WHO MUST TAKE IT, WHAT IT COVERS
Thu Feb 27 @ 8:30AM - 05:30PM
Consolidated Testing at Norfolk Fire-Rescue Training Center
Wed Mar 18 @ 6:00PM - 10:00PM
NIMS ICS 400
Wed Apr 29 @ 9:00AM - 05:00PM
NIMS ICS 400
Thu Apr 30 @ 9:00AM - 05:00PM

Platinum Partner

Platinum Partner

Gold Partner

Silver Partner
Silver Partner
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