The Tidewater EMS Council is accepting applications for the position of Regional Healthcare Coordinating Center Manager for the Eastern Virginia Healthcare Coalition (evhc.org) until October 15, 2019.
A complete application must include:
1. A cover letter, not exceeding two (2) pages, describing how your skills, training, and experiences qualify you for this position.
2. . A fully completed/signed application form (34 KB)
3. A current resume.
4. A job candidates screening questionnaire form (25 KB)
The role of the RHCC Manager is to assist the Regional Healthcare Coordinator with efforts to improve the regional and statewide healthcare emergency response systems and to perform certain functions related to the operation of the RHCC:
• Assisting the Regional Healthcare Coordinator in the development and maintenance of a plan for sustainable operation of the RHCC, subject to approval by VHHA and VDH;
• Coordination and implementation of the duties identified in this Agreement; and
• Performance of tasks assigned by the Regional Healthcare Coordinator.
Duties of the RHCC Manager include:
1. Maintain, test and provide training for the Region’s communications systems.
• Conduct drills as in Section 3 below.
• Provide or ensure the provision of appropriate training for RHCC or related healthcare communications equipment.
2. Assist with the development and maintenance of a Regional Healthcare Emergency Operations Plan to include at least the following elements:
• This plan will include methods of identifying inventory of available regional hospital/healthcare equipment and supplies purchased with ASPR funds.
• The identity, function and operational guidance of the RHCC and an alternate RHCC will be stated in the plan and will comply with the guidelines included in the Statewide Hospital Emergency Operations Guide. The operational guidance will include the plan for staffing the RHCC for an extended period of time. It will also include the plan for ensuring redundant communications with all regional healthcare facilities. The RHCCs will coordinate the sharing of healthcare resources within the Region and among other healthcare preparedness regions as outlined in the Statewide Hospital Emergency Operations Guide or other pertinent documents.
3. Plan and participate in communications and disaster drills.
4. Support activation of RHCC during actual emergency events per regional plan and assume duties as assigned within the Incident Command Structure and maintain this capability on a 24 hour a day 7 day a week basis.
5. Post and update information on the Virginia Healthcare Alerting and Status System (“VHASS”) as assigned or as necessary.
6. Participate in statewide meetings or conference calls with other VHHA or VDH partners.
7. From time to time RHCC Manager may be requested to provide mutual aid to assist other regional RHCCs when those RHCCs may not possess sufficient staffing to support on-going operations. Upon approval of the affected Regional Healthcare Coordinators, Contractor may voluntarily, and at its discretion, agree to provide the requested assistance. In such cases:
• RHCC Manager will be under the operational control of the requesting RHCC.
• The requesting RHCC is responsible for all costs associated with provision of mutual aid, at an agreed-upon rate.
• Associated costs will be billed to the requesting RHCC by the assisting organization in a timely manner.
The RHCC Manager will report to and be supervised by the Regional Healthcare Coordinator.
• Bachelor’s Degree from an accredited college or university in the field of healthcare administration, business or public administration, public health or a combination or professional level education and experiences that clearly demonstrates bachelor level knowledge and experience.
• Extensive experience (5 or more years) in healthcare related emergency management (e.g. hospital, public safety, emergency management, public health) position. (CHEC certification preferred)
• In depth knowledge of the Hospital Incident Command System, Nursing Home Incident Command System and the National Incident Command System (VHASS experienced preferred)
• Demonstrated knowledge of hospital command center and emergency operations center roles and responsibilities, particularly as they apply to the ESF 8 and ESF 6 roles and responsibilities.
• Extensive experience using two-way radio communication systems and developing written communication plans (Amateur Radio License preferred)
• General knowledge of Federal, Virginia and Centers of Medicare and Medicaid (CMS) rules and regulations and other healthcare organization emergency preparedness accreditation standards (e.g. DNV, Joint Commission, etc.)
• Demonstrated ability to work as a member of a team with multiple healthcare and emergency management organizations to accomplish common goals.
• Demonstrated outstanding organizational and project management skills.
• Proficient in English. Outstanding oral and written communication skills.
• Must be open to the use of new technologies and proficient in the use of the Microsoft Office 365 Suite of Applications to include Outlook, Word, Excel, PowerPoint, OneNote, and SharePoint.
Qualifications - Special Requirements
• Must pass a criminal background check.
• Must pass a credit check.
• Must have a valid driver’s license.
• Must provide your own reliable transportation.
• Must be able to travel as some overnight travel is to be expected.
• Must be available to stand duty 24 hours/day, seven days/week throughout the entire year.